Contact Us

Have a question? You may find an answer on our FAQ page. If you need further assistance, you are welcome to fill in and submit the contact form below so that we may best direct and respond to your inquiry.

We can arrange for accessible feedback and alternate formats upon request. 

To submit a request for the Library's collection, please use our Suggest a Purchase form, opens a new window.

Forgot your Library card PIN? You can reset it! Click here to go to the Log In/Register page and select the "Forgot your Password?" link underneath the password field. You’ll get an email with a link that will enable you to create a new PIN. The standard PIN for all new cards is usually 1234.

Still can't log in or have an immediate question? Please call the Library at (905) 579-6111 and select one of the extensions below:


General Questions Ext. 5200
Interlibrary Loans, opens a new window Ext. 5235
Overdues Ext. 5228
Renewals Ext. 5258
Visiting Library Services, opens a new window Ext. 5267
Digital Services Ext. 5261
Donations Ext. 5213

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